week 10

Corrective maintenance:

The corrective maintenance measures that may be required for the CCPS are:

·        Replace failed processes if any.

·        Make a note of the processes in which the system is lagging and prepare corrective measures for the same.

·        Update the processes and network with upcoming technology in services like speed of network, efficiency in operation etc.

·        The e-mail received requesting for a booking may be required to be automatically updated at times.

·        Data interpretation, which is considered as a major security concern at the time of building the system, may require some flexibility depending on various reasons.

 

Adaptive Maintenance:

·        The online log system that is proposed may require additional options like extension of the car booking time, the data that is fixed for returning the car at the time of reservation may vary from that at delivery time, the model of the car at booking or reserving may differ from the car at pricking time.

·        Creation of a new type of ports may be necessary based on the requirement. This might require additional software to be merged into the existing system.

·        Add security patches to withstand the network threats that are increasing with technology.

·        A new data field may be required in the new system, to place the name person and employee responsible for the order in the input screen.

 

Perfective maintenance:

The maintenance measures striving for the perfect working of the system can be referred as perfective maintenance measures.

·        The network systems, which may be the best performing at the time of installation may not be the highest performing one, now. Thus, according to the new system, there may be a requirement to change the whole network to make the system highly efficient.

·        If a particular operation like generating daily reports is made automatic, it would save the time of employee as well as the system.

·        Compress the system files enabling the company to store large amounts of information.

·        Enable end-user flexibility like customizing their own profile.

·        Install more powerful network servers.

 

Preventive Maintenance:

·        Preventive maintenance can only be done by proper observation and analysis of the system.

·        Add the network security patches regularly to prevent virus and other data loss threats.

·        Analyse every problem, solve it and check if it would produce any problems or errors in the future.

·        Check the whole system regularly for consistency.

·        Develop standard back-ups for all the important information files to prevent data loss caused by networks of the system.

 

 

Week 9

The four possible approaches that help CCPS in system change over are:

Direct Cutover: The implementation of direct cut over causes immediate change of the existing system to the new system. In Capricornia Car Pool System, clerk manages all the processes like booking, vehicle fleet maintenance and reporting. In the new system that automatically generates daily reports, vehicle logistics and vehicle tracking, it could be difficult for the clerk to manage changes, detect errors. Besides this, in direct cut over implementation, if the system has totally failed there would be no way that you can get back to the old system, also, clerk may perform mistakes in the process of getting used to the new system and he may require some training to work with it. So, it is not possible to implement direct cut over in enhancing the performance of the system.

 

Parallel Operation: The use of parallel operation method in implementing the new system is recommended to some extent. In this process of using both the systems simultaneously, some of the problems mentioned in direct cut over can be conquered. The outputs of both the systems can be compared, helping the employee in finding errors in the new system. Parallel operation method provides time for the employees to get used to the new system (training) and expertise in it. Hence if the clerk or other staff find errors in booking a vehicle or generating invoice, they could easily identify and manage the situation. Parallel operation method has some disadvantages as well.  It increases the cost of implementing the system and also increases workload on the employees, as they have to observe and work with both the systems, thereby decreasing the work speed.

 

Pilot Operation: This operation includes both the operations of direct cutover and parallel operation. The difference is that it operates in parallel in a particular branch or in particular department and depending on its success value direct cutover occurs in the rest of the branches. So implementing and testing both new and old system in one of the branches of CQU and depending on its success value and expertise of employees it can be implemented in other areas too. Therefore, pilot operation overcomes the factor cost of operation and thereby it overcomes all the anomalies of direct cut over and parallel operations.

 

Phased Operation: As the name itself says, Phased operation is performed in phases, say, departments in a factory, or other sub systems and then finally to the whole system. These changes in phases or sub systems may occur using any of the three changeover methods. In CCPS, the first change may occur in reservation phase and then move on to the other sub systems. If the reservation and logistic systems succeed in performing its operations, it would support the success of invoice system too. Advantages of the system include minimization of errors and thereby failures, efficient maintenance of the new system and so on.

Week 8

Dell, S 2006, ‘ New School’, Telephony, vol. 247, iss. 6, pp. 26, (online ProQuest)

The author, researchers, and the faculty at the Wake Forest University in Winston Salem, N.C., believe that the use of technology is crucial and critical to help their students go through the academics effectively and help them keeping in touch with it even in the time they are at work. So, they hired a carrier network to keep on posting the documents, PowerPoint presentations and other course material over mobile phones. Researchers and programmers named it as MobileU which uses windows operated smartphones. In the process of research, over 100 people are chosen and are given all the facilities. MobileU features include transport information from current place to campus (using GPS), browsing library information and so on. 

This technology of providing students with transport information and Wireless network services to obtain course material, updates and other technical information on their smartphones and laptops would be of great advantage to the students. 

Week 7

What is the name of the innovation?

Two potential innovations that are identified for the COIS20025 course website and/or learning and teaching strategies are:

ü      Blog Check and Suggestions

  ü      User-friendly Login System 

Describe the innovation and how it would work and the service it would provide to students and/or staff. 

Blog Check and Suggestions:

The weekly blog post system that is introduced to keep continuous track of course by the students is really help full. As all the blogs are related to assignments, it would be better if the blogs are given some comments by the tutors. This would help the students in deciding if they are on the right track and if their view on the topic is correct. Finally, students’ performance may be improved.

User-Friendly Login System 

Students are provided with personal login and password facilities in order to secure their own work and files on University database. As per security concerns it is good to have necessary login requests in the course website. Ofcourse it is necessary in arrears like Assessment details. But, in the case of viewing or downloading lecture slides and other course material, this is not necessary. So login request at that particular area can be ignored.

How did you identify this innovation?

These innovations are identified on personal observation, questionnaire and survey.