Week 2

What is the Capricornia Car Pool System?

®    Capricornia Car Pool System is a system through which the cars are hired by the faculty and other divisional staff members for business purposes and ofcourse may be personal at times. Some of the activities that are involved in this system are:

Ø     Booking of cars through phone calls and e-mails depending on the customers ease.

Ø     Choosing the type of cars such as sedans, station wagons, with automatic or manual transmission, with or without cruise control etc., depending on customer requirement and availability in the pool.

Ø     Payments and its modes.

Ø     Registering the log details of the cars by a clerk.

Ø     Maintenance of cars.

   What are the current problems with the Capricornia Car Pool System? 

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What information do you need to find out about the Capricornia Car Pool System to develop a detailed understanding of the current system?

®    The following information is required further to analyse the Capricornia Car Pool System:

Ø     How do the clerk manage updates like late extended hire times, late payments, late deliveries, postpone or prepone bookings based on availability etc.? Totally, the reservation system has to be deeply analysed.

Ø     Issue & delivery registry process i.e., the log process.

Ø     How about the maintenance of the cars in peak and non-peak seasons?

Ø     Current Tracking System.

Ø     How do the management recognise the requirements of cars such as cars to be replaced, add on new one’s to the pool or sell old one’s, upgrade facilities etc.

Ø     Salary payment process.